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Title
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Exhange
Administration
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Categories
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Grade
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G4-G5
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Skill
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Exchange
server 2010, Lync, OCS
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Start Date
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21-08-2012
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Location
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Chennai
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Job Information
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Profile
1) Couple of years
operational experience with Exchange Online (part of Office 365) and / or
comparable Exchange cloud services.
2) Solid technical
understanding and operational support experience of Exchange 2010 and
previous releases (6 + years)
3) Excellent English verbal
(and written skill) and ability to communicate well, project manage and work
virtually. Main locations to work with will be Secaucus and Europe. Also
Trivandrum, India.
4) Approximate duration will
be 6 to 8 months Role The person filling this role would work with a number
of managerial and technical individuals in the current Domino & Messaging
team and potentially the Service Desk.
They
would:
1) Advise on the roles and
responsibilities necessary for internal technical support in an Exchange
Online scenario. For example, we will need internal SMEs who know the
Exchange configuration in EY’s internal AD, RMS, Site topology, internal
connectivity configuration etc. EY currently do not have the knowledge to
determine the exact responsibilities, skill / experience needed etc.
2) Determining roles and
responsibilities and tasklists for administering Exchange Online. What skill
level is required for people who administer Exchange Online, How do we train
them, how many do we need, what type of activities are involved etc
3) Help producing
operational support documentation
4) Help train L3 and Service
Desk (L2) future Exchange support staff
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Unit
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1
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